Understand LuckyTwice Casino Terms and Conditions Before You Play
Last Updated: 28.01.2025
1. Acceptance of Terms
By registering an account with Lucky Twice Casino, you confirm that you are at least 18 years old and legally permitted to gamble in your jurisdiction. If you do not agree with these terms, please refrain from using our services.
2. Account Registration
To access our services, you must create an account. During registration, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Responsible Gambling
We are committed to promoting responsible gambling. If you wish to set deposit limits, take a break, or self-exclude from our platform, please contact our customer support team at [email protected]. We will process your request promptly.
Note: Some users have reported delays in account closure requests. We advise following up regularly and utilizing all available communication channels to ensure your request is addressed.
4. Deposits and Withdrawals
You can fund your account using various payment methods, including credit/debit cards, e-wallets, and cryptocurrencies. Withdrawal requests are subject to verification procedures and may take up to 5 business days to process.
Note: Some users have reported delays in withdrawal processing. We recommend contacting customer support for assistance.
5. Bonuses and Promotions
Lucky Twice Casino offers various bonuses and promotions. Each promotion is subject to specific terms and conditions, including wagering requirements. Please review the details of each offer before participating.
Example: The welcome bonus includes a 100% match bonus up to €1000 and 100 free spins. Wagering requirements apply.
6. Game Rules and Fair Play
All games offered by Lucky Twice Casino are designed to provide fair and random outcomes. We employ certified random number generators (RNGs) to ensure the integrity of our games.
7. Withdrawal Limits
To promote responsible gambling, we have set withdrawal limits:
- Daily Withdrawal Limit: €4,000
- Weekly Withdrawal Limit: €8,000
- Monthly Withdrawal Limit: €30,000
Note: Some users have reported issues with withdrawal limits. If you encounter any problems, please contact our customer support team.
8. Self-Exclusion and Account Closure
If you wish to self-exclude or close your account, please contact our customer support team at [email protected]. We will process your request in accordance with our responsible gambling policy.
Note: Some users have reported delays in account closure requests. We advise following up regularly and utilizing all available communication channels to ensure your request is addressed.
9. Limitation of Liability
Lucky Twice Casino is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. We are not responsible for any technical issues, including but not limited to server downtime, software malfunctions, or internet connectivity problems.
10. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Lucky Twice Casino operates. Any disputes will be resolved in the competent courts of that jurisdiction.
11. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our services after such changes constitutes your acceptance of the new terms.
